If your file won’t upload, the problem is usually related to the format of the file you are trying to send. Viper is currently compatible with the following range of formats:
- Microsoft Word Document (.doc, .docx)
- Rich Text File (.rtf)
- Text Document (.txt)
- HTML (.html, .htm)
Other file format options will be added soon.
If you have any problems uploading your files, please check that your file is one of these file types. If you're still having problems, just get in touch with our support team and we'll be happy to help.