Click the retry button on your document to try your scan again. If the fault continues, contact support for help.
Articles in this section
- How long does a plagiarism scan take to complete?
- What is Viper?
- Error Message: 'This document exceeds the maximum character count'
- Upgrading your document
- How to delete your document scan
- Will my scan be shared with Turnitin?
- What is a credit?
- There was a scanning fault
- Scanning status message
- Scanning with images