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Articles in this section

  • What are projects in my Viper account?
  • How long does a plagiarism scan take to complete?
  • What is Viper?
  • Error Message: 'This document exceeds the maximum character count'
  • How to upgrade your document scan in Viper
  • How to delete your document scan from Viper
  • Will my scan be shared with Turnitin?
  • What is a credit in my Viper account?
  • There was a scanning fault in Viper
  • Scanning status message in Viper
See more

There was a scanning fault in Viper

Click the retry button on your document to try your scan again. If the fault continues, contact support for help.

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